Privacy Policy
Our Commitment
Kookaburra International Trading Company (ABN 47469366373) (“we, us, or our”) respect your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, how we collect, hold, and use the information, with whom we share it, and the choices available to our customers regarding our use of the information. This Privacy Policy aims to help you understand what personal data we collect, how we use and protect your data, and provide you with information on your rights and choices.
What personal data we collect and why we collect it?
We may obtain personal information about you in a number of ways, such as:
1. when you shop at our online;
2. when you register an account with us;
3. when you login to visit our websites or view any of our social media pages;
4. when you subscribe to our marketing campaigns, promotional materials or event;
5. when verifying your identity;
You are not required to provide the personal information that we request, but we may not be able to provide you with our products, services or benefits or you may not be able to login to our platforms or use certain features without such information.
You have the right to request access to the personal information we have about you, and to request us to make correction of, update or delete the information.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Third Party Web Analytics Services
We may use third-party web analytics services on this site, our social media platforms, or our social networking, such as those of Adobe Site Catalyst and Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site.
The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate the use of the website. You may deactivate the ability of these analytics services to analyze your browsing activities on this site.
To learn more about Adobe Site Catalyst, and exercise your choice with respect to their collection of information on this site, please click here. To disable the Google Analytics cookie, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.
How We Use the Information Collected by Automated Means?
We may use the information collected through automated means on this site to deliver personalized content, for market research, data analytics and system administration purposes, such as to determine whether you’ve visited us before or are new to the site, and for compliance with our legal obligations, policies, and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions. We also may use the information in other ways for which specific notice is provided at the time of collection.
Information We Share
We do not sell or otherwise disclose personal information we collect about you, except as described here. We may share your personal information with:
1. Service providers who perform services on our behalf based on our instructions. We maintain effective control of the handling of personal information shared with service providers. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfil orders, and provide web hosting and marketing services.
2. Other third parties with your consent (e.g., some of our Facebook applications may share information collected through those applications with your Facebook friends or other Facebook users).
In addition, we may disclose information about you without your consent whereas:
1. The disclosure is required or authorized by or under an Australian law or a court/ tribunal order.
2. If it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim.
3. If we have reason to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in.
4. If it is unreasonable or impracticable to obtain the individual’s consent to the use or disclosure and where it is necessary to lessen or prevent a serious threat to the life, health or safety of any individual, or to public health or safety.
5. The entity reasonably believes that the disclosure is reasonably necessary to assist any entity, body or person to locate a person who has been reported missing.
6. If disclosure is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body.
We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided to us in a manner that is consistent with our Privacy Policy.
What rights you have over your data?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Reviewing, Updating and Modifying Personal Information
Subject to applicable law, you have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information corrected or deleted, as appropriate. You may request to review, correct and/or delete your personal information by contacting us.
Your contact information
If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email kookaburra@gogobera.com.au
How we protect your data?
We store your personal information using paper records if you provide it to us on paper and/or electronically. We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We also de-identify or destroy information that we no longer need. We guarantee that every online transaction you make will be 100% safe, never sell, rent or disseminate your personal information to other parties.
Updates To Our Privacy Policy
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated.